Last updated on: 14th August 2018
Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact with Relocateme or a Relocateme affiliated company.
They may also combine it with other information to provide and improve our products, services, content, and advertising.
You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
Here are some examples of the types of personal information Relocateme may collect and how we may use it.
When you apply to any of our retreats or contact us we collect your name and email address, social media profile address and we use your personal information for the following purposes:
To help us make the website and other related content available to you
To make the website more relevant for you and our other visitors. This includes sometimes requesting personal information from you to help us run and develop our website and associated functions
To send you our newsletter if you have signed up to receive it
To carry out occasional surveys to analyse our user base — ultimately we want to ensure that Relocateme.co provides everything that you — our audience — is looking for
To check whether you are eligible for a competition and to contact you if you win
To comply with the law
As we feel is necessary to prevent illegal activity or to protect our interests
How long do we keep hold of the information?
There are certain reasons that we have to keep hold of some of your information. Naturally we keep your information while you are registered with us so that we are able to provide the service to you but we also keep it after you've left us, though only for as long as we need it.
How long we keep it depends very much on the type of information we are holding and the purpose for which we need it. We also have to take into account our legal obligations in respect of how long we keep that data. You can request that we delete your personal information at any time.
Will we share your information with anyone else?
We will if:
You specifically request this, such as when you submit information to apply to any of our retreats through www.relocateme.co
We are required to do so to comply with the law or with the directions of the courts or other authorities
We feel it is reasonably necessary to prevent illegal activity or to protect our interests
It helps our trusted third party service providers to provide and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences.
We will never rent or sell our user's details to any other organisation or individual.
What if you post information on our site?
This site contains an opportunity for users to comment ("User Content") on content displayed on the site. This information is in the public domain, so it may be accessed by any person using the web in any part of the world and can be found using independent search engines.
So, if you choose to post information to the interactive parts of our site, we have to state that you do so at your own risk. This is the case whether the User Content is uploaded directly onto relocateme.com or through a connected site.
How will we make sure our site is secure?
We follow strict security procedures to manage how your personal information is stored, used, who sees it and to help stop any unauthorised person getting hold of it. All personal information you register with Relocateme.co will be located behind a firewall.
We take security extremely seriously but as no system is 100% secure, we can't completely guarantee the protection of your personal information, any more than any other organisation can. So we can't accept any liability for the loss, theft or misuse of the personal information which you've registered on our website if there is a security breach.
Will we transfer any personal information outside the EU?
Countries outside the European Union may have a lower standard of protection for personal information than that required by EU data protection laws. The information we collect from you may be transferred to, and stored, outside the EU (including for example in the United States) and may also be processed by people operating outside the EU who work for us or one of our partners.
If we need to transfer your data to a company based outside the EU (e.g. if our hosting company is based in the US), we'll take steps to make sure your personal data is handled in line with EU law. If you would like any more details on this please get in contact with us.
Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where our website is visited so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
Cookies and Other Technologies
Relocateme website may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
If you want to disable cookies check with your browser provider to find out how to disable cookies. Please note that certain features of the Relocateme website may not be available once cookies are disabled.
In some of our email messages, we use a “click-through URL” linked to content on the Relocateme website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
What are cookies?
A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the site more effectively and load the site so that it reflects your personal preferences, based on your previous browsing on Relocateme.com as well as keywords we may be able to gather from URLs of other webpages from which you accessed Relocateme.co.
Cookies can also allow us to do various other things, as explained below.
What cookies do we use?
When you visit Relocateme.co, the following types of cookies may be downloaded to your device:
Analytical and Performance Cookies
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of Relocateme.co by using cookies.
They allow us to recognise and count the number of visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, it helps users to find what they are looking for easily.
The information generated relating to the site may be used to create reports about the use of the site and the analytics service provider will store this information.
Advertising and Targeting Cookies
These cookies record your visit to Relocateme.co, the pages you have visited and the links you have followed to other sites. We will use this information to try and make our site and other sites that you visit more relevant to your interests.
We may also share this information with others, such as our partner companies and carefully selected third parties, for this purpose.
We may use functional cookies that allow us to remember choices you have made on the site so as to provide you with a more enhanced user experience by delivering content specific to your interests.
Strictly Necessary Cookies
These are cookies that are required for the administration and operation of our site. Some cookies that we use are necessary for our site to function properly and to enable you to move around the site and use its features.
Third Party Cookies
These cookies are likely to be analytical/performance cookies or targeting cookies.
As at 14th August 2018, we use the following third party cookies:
MailChimp - Email distribution
Google Analytics - Web Analytics
Facebook Custom Audience - Advertising Targeting